FAQ

Short answers to the things people ask most. Many link to a fuller explanation.

Is my data safe?#

Yes — and you stay in control. Your service-account credentials are encrypted with AES-256-GCM at rest, decrypted only in memory for a single request, and never sent to your browser. Your actual Firestore data is read live and never copied onto our servers. The full picture is in Data security.

Does Firepanel store my data?#

No. Firepanel reads your documents live from your Firebase project each time you view them and streams them to your browser. It does not keep a copy of your Firestore documents, Auth users, or Storage files. The only things in our database are your account info, your projects' encrypted credentials, and metadata like saved views and an audit trail. See How Firepanel works.

Can I connect multiple projects?#

Yes. You can connect multiple Firebase projects (how many depends on your plan) and switch between them — most people connect staging and production separately. See Projects.

What happens if I disconnect a project?#

Disconnecting permanently deletes that project's encrypted credentials from Firepanel, and Firepanel immediately loses access. It never touches your Firebase project or your data — your documents, users, and files are untouched. Details in Projects.

Is there a free plan?#

Yes. The Free plan lets a single user connect one project and use the full Firestore experience — browsing, editing, saved views, and export — with no card required.

Which Firebase features are supported?#

Today Firepanel ships a complete Firestore experience: browsing, a powerful data table, editing, creating, bulk operations, and export. Auth, Storage, and AI-assisted features are coming soon — you can see them probed during the connection check, but their dedicated modules aren't live yet. The Firestore section of these docs covers everything available now.

Do you support mobile?#

Firepanel works in a mobile browser for reading and light edits, and these docs are fully mobile-friendly. That said, the data table and document editors are designed for a larger screen — for serious data work, a laptop or desktop is the better experience. A dedicated mobile app is not currently planned.

Still stuck?#

If your question isn't here, try Troubleshooting for errors, or Getting support to reach a human.